Returns

Because we partner with multiple brands, returns differ by item—please check the product page for that brand’s policy.

Non-returnable brands (final sale): Good To-Go, Bixby Chocolate, Grandy Organics, Durafresh Cloth, Marin Skincare, Map Adventures, Oterra Designs, Hills & Trails, Wild Slice Designs, FLYN, Grain Surf, Maine Fly Company, and Brant & Cochran (except for manufacturing defects)

MOB Collab Series: All products in the MOB Collab Series are final sale (non-returnable).

If you have questions about a specific item, please check the product page or contact us.

To initate a Return, email us as shop@maineoutdoorbrands.com with your Order Number, the item you would like to Return, and the reason for the Return.

How Shipping Works

We partner with our MOB brands through Shopify Collective. When you order from more than one brand in a single checkout, items ship directly from each brand—so your order may arrive in multiple packages and on different days.

What You Can Expect:

  • Shipping fees & options are calculated per brand at checkout. Each brands' standard shipping policies and rates pass through to the MOB Shop, so the costs you see are the same as if you bought directly from them. If you have multiple brands in your cart, you should expect to see multiple shipping charges.
  • One order confirmation from us after checkout.
  • Separate shipping emails & tracking numbers as your items leave their warehouses.
  • Staggered delivery dates: timing varies by brand, carrier, and location.
  • Packaging from each brand: your boxes and packing slips will come from the brand that shipped the item.

Need help with any shipment? Reach out to our support team—we’ll coordinate with the brand and get it sorted.

Get In Touch

For all things Web Shop related, you can drop us an email at shop@maineoutdoorbrands.com